Skip to main contentEvent ManagementEvent Management ingests events arriving from monitors and external tools, normalizes them, correlates them, and bundles them into a single case. It turns 20 notifications into one, triages them in the Triage Inbox, and then hands them to people.Incident ManagementIncident Management keeps the record and the roles on a single screen, from declaring an outage through resolving it to writing the retrospective. It handles state, severity, the commander, the timeline, and Slack integration, and pricing is determined by seats for the number of people who edit the record.Monitors and AlertsA mechanism that watches metrics and logs with thresholds or anomaly detection and delivers signs of trouble as notifications.On-CallA feature that turns monitor notifications into "which person on duty right now, and in what order." It runs rotas (schedules), escalation policies, and pages on the same screen as monitoring, and pricing is decided by seats for the number of people who receive pages.Work ManagementWork Management (formerly Case Management) is a feature that tracks matters requiring a response that fall short of an incident as work items with an assignee and a status. Items raised from monitors or security signals are opened and closed within a project.Workflow AutomationA mechanism that automatically executes, inside Datadog, a sequence of steps such as filing tickets, sending notifications, and operating cloud resources, triggered by monitors or security signals. You assemble triggers, steps, branches, and retries in the UI, turning routine human work into an executable flow.