obsdog

RingCentral integration metrics

The official Datadog integration for monitoring RingCentral. It collects 36 metrics.

Official summary

Gain insights into RingCentral Voice, A2P SMS and Audit data.

Metric types

  • count (occurrences in the interval): 36

Metrics

Descriptions are the official definitions, unedited.

MetricTypeUnit
ringcentral.message.cost_totalTotal cost of A2P SMS messagescountdollar
ringcentral.message.delivered_costThe cost for the delivered messagescountdollar
ringcentral.message.delivered_messagesTotal number of Delivered messagescount-
ringcentral.message.delivery_failed_costThe cost for the delivery failed messagescountdollar
ringcentral.message.delivery_failed_error_codeTotal number of delivery failed error codescount-
ringcentral.message.delivery_failed_messagesTotal number of failed to deliver messagescount-
ringcentral.message.queued_costThe cost for the queued messagescountdollar
ringcentral.message.queued_messagesTotal number of Queued messagescount-
ringcentral.message.sending_failed_costThe cost for the sending failed messagescountdollar
ringcentral.message.sending_failed_error_codeTotal number of sending failed error codescount-
ringcentral.message.sending_failed_messagesTotal number of failed to send messagescount-
ringcentral.message.sent_costThe cost for the sent messagescountdollar
ringcentral.message.sent_messagesTotal number of Sent messagescount-
ringcentral.message.total_messagesTotal number of A2P SMS messagescount-
ringcentral.voice.abandoned_voice_callsTotal number of abandoned voice callscount-
ringcentral.voice.accepted_voice_callsTotal number of accepted voice callscount-
ringcentral.voice.afterhours_callsTotal number of after hours callscount-
ringcentral.voice.answered_voice_callsTotal number of answered voice callscount-
ringcentral.voice.businesshours_callsTotal number of calls during business hourscount-
ringcentral.voice.completed_voice_callsTotal number of completed voice callscount-
ringcentral.voice.connected_voice_callsTotal number of connected voice callscount-
ringcentral.voice.external_call_durationTotal duration of external voice callscountsecond
ringcentral.voice.inbound_call_durationTotal duration of inbound voice callscountsecond
ringcentral.voice.internal_call_durationTotal duration of internal voice callscountsecond
ringcentral.voice.missed_voice_callsTotal number of missed voice callscount-
ringcentral.voice.notanswered_voice_callsTotal number of not answered voice callscount-
ringcentral.voice.notconnected_voice_callsTotal number of not connected voice callscount-
ringcentral.voice.outbound_call_durationTotal duration of outbound voice callscountsecond
ringcentral.voice.total_callsTotal number of voice callscount-
ringcentral.voice.total_calls_minutesTotal minutes of voice callscountminute
ringcentral.voice.total_external_callsTotal number of external voice callscount-
ringcentral.voice.total_inbound_callsTotal number of inbound voice callscount-
ringcentral.voice.total_internal_callsTotal number of internal voice callscount-
ringcentral.voice.total_outbound_callsTotal number of outbound voice callscount-
ringcentral.voice.unknown_voice_callsTotal number of unknown voice callscount-
ringcentral.voice.voicemail_voice_callsTotal number of voicemail voice callscount-

Official documentation

Official documentation for the RingCentral integration

Metric names and descriptions are the official Datadog integration definitions (Copyright Datadog, Inc., BSD-3-Clause), reproduced unedited. The full license terms are on the About page.

Related products

IntegrationsIntegrations are the bundle of entry points that pour data from external systems such as AWS and MySQL into Datadog. Where you configure them splits into two families, the Agent side and the cloud account side, and which one you choose changes both what you can see and how billing is counted.Foundation and data collectionIncident ManagementIncident Management keeps the record and the roles on a single screen, from declaring an outage through resolving it to writing the retrospective. It handles state, severity, the commander, the timeline, and Slack integration, and pricing is determined by seats for the number of people who edit the record.Monitors and alertsLog ManagementLog Management is the product that gathers logs from servers, containers, and cloud services in one place and connects them to search, retention, and notification. It has a distinctive structure in which ingestion and indexing are billed separately.Log managementDatadog AgentSoftware that runs resident on the servers and containers you monitor and delivers metrics, logs, and traces to Datadog.Foundation and data collection

Other Collaboration integrations

Genesys422 metricsGitLab634 metricsGitLab Runners61 metricsMicrosoft Copilot21 metrics